We really do want our customers to be fully satisfied with
the items they have purchased. If you are disappointed with
your purchase, you can return it promptly (within 14 days of
receipt) in the condition
in which you received it and we will refund the purchase
price. If the item
is faulty we will refund your return postage cost.
It is not always easy to tell from a website photograph how
good a piece of hand-crafted work is. There are some great
pieces
out there, but some of the work for sale on the
internet or in craft shops can be amateur in quality. A good
piece of turning should be well-designed, well-made and
well-finished; this also applies to our boards and other
treen items. Our guarantee is
that any piece you buy from us
will meet this demanding standard. It will please the eye
and be good to handle, and we believe you will not be
disappointed with it. We take pride in our work and if a
piece is not as described we will put the problem right.
Ellie Thompson and Ian Murray West
Please contact us before returning
any item
We may be contacted at our main workshop near Brecon,
Wales.
Mobile: 07540 277288
email:
Send an
eMail
to Ellie Thompson